Please note that the Platinum Golf Membership system is scheduled for an upgrade during January 2, 2020 – January 3, 2020 and will be offline for both members and golf courses. If you play golf at any of our participating courses during these dates, your rounds credits will be held by the golf course for entry when the system goes live again on January 4th, 2020. (Note: If you have a FREE Round certificate to use on these dates, please print it out and call the course by January 1, 2020 to confirm you can use it during this two day period.)
1.) Jack Palmer member #29999 plays course ABC on January 2, 2020. Course ABC records the round for member #29999 on January 4, 2020 when the system comes back online. When Mr. Palmer checks his play history it will show the date of play as January 4th, 2020 and not the actual play date of January 2, 2020.
2.) Arnold Nicklaus member #18888 show up to play course XYZ on January 3, 2020. He tells the course that he thinks he has a FREE round in the system. Since the system is offline, course XYZ can not verify the free round and charges member #18888 to play that day.
Automatic FREE Round Generation:
The new automatic FREE round generation program starts on January 4th, 2020.
All points earned, but not yet redeemed, will be converted to the rounds equivalent for each golf course.
A FREE round is generated automatically after a member plays four (4) rounds at a specific course.
Your FREE round is redeemable at that course and can be viewed in your “Awards History” details.
All FREE rounds are stored digitally for both the member and the golf course to view as “Pending” (Not used) or “Redeemed” (used) status.
(NOTE: After January 4, 2020 no printed certificate is required for redemption. Members should give the pro shop staff their membership number at check in and request to redeem a FREE round they know is “PENDING” in their member account. The pro shop staff should then look up the member and “Redeem” the FREE round.)
Happy New Year
We have the best group of golf members on the planet and hope you continue to enjoy our golf loyalty program for many years to come. Have a great New Year and please feel free to contact us with any questions, comments, or concerns.
The Platinum Golf Membership Team